Our Team

Meet your local insurance experts.

Outstanding service starts with an outstanding team. Meet the professionals behind Alpine Castle Lake Insurance.

Matthew Waldram

Agency Principle / Agency Owner

Insurance Agency Idaho Falls ID

Matt has been an insurance agent since 1997. He and his father, Bruce Waldram, founded Castle Lake Insurance back in 1998. With decades of experience, Matt’s clients trust him with providing the best policies for their needs in commercial, personal, life, health, and supplemental insurance.

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Steve Fransen

Stephen Fransen

Agency Principle / Agency Owner

Insurance Agency Idaho Falls ID

With 20 years of insurance experience, Stephen Fransen is the owner of Alpine Insurance Agency. Specializing in life insurance, disability insurance, and long term care, Stephen enjoys meeting new people and building relationships with his clients.

Stephen and wife Peggy have three children. Away from the office he enjoys spending time with his family, riding horses and motorcycles, playing basketball and adding to his collection of cowboy boots.

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Insurance Agency Idaho Falls ID

Steve Stone

Agent

Insurance Agency Idaho Falls ID

Agent Steven Stone has four years of insurance experience and he enjoys the different people his job allows him to meet every day. He regularly writes coverage for home, auto, commercial, life, and disability.

Away from work, Steven enjoys spending time with his family, traveling, sports, and camping. He and his wife have four children.

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Team

Jason Dahl

Agent

Insurance Agency Idaho Falls ID

Jason has been an insurance agent for over thirty years. He loves what he does. Working with personal, commercial or life insurance are his favorite. When Jason isn’t at the office, he is fishing the South Fork of the Snake River, taking road trips with JoLyn (his wife of thirty-six years) or causing trouble with his children or grandchildren. He is a ridiculously loud sneezer, loves Dad jokes and can imitate birds badly. Rigby Idaho is home and where he helps maintain his yard, orchard and garden.

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Mitch Fransen

Agent

Insurance Agency Idaho Falls ID

Bio coming soon...

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Austin Fransen

Agent

Insurance Agency Idaho Falls ID

Bio coming soon...

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Chase Waldram

Agent/CSR

Insurance Agency Idaho Falls ID

Chase joined Castle Lake Insurance in June of 2022. He graduated from high school at Shelley High School. He quickly got licensed and started out in our personal lines and is now part of the commercial lines as a customer service representative and is pursuing his role as an agent.

Chase has lived in Shelley Idaho his whole life. He enjoys riding dirt bikes, snowmobiles, jet skis, and taking the boat out on the lake with friends and family.

Chase is looking forward to working with clients, building relationships, and continuing to help grow the business.

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Tamara Roberts

Personal lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

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Bilma Luna

Commercial lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

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Yolanda Barker

Personal lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

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Samantha Rowen

Personal Lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

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Brittany Villalobos

Commercial lines CSR

Insurance Agency Idaho Falls ID

Agent Brittany Villalobos has been in the industry for nine years, most often quoting and servicing commercial policies. Showing her clients the importance and value of proper insurance is the best part of Brittany’s job.

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Chory Botello

Personal & Commercial Lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

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Melanie Torrez

Personal Lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

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Kenneah Destasanis

Personal Lines CSR

Insurance Agency Idaho Falls ID

Bio coming soon...

Contact Kenneah
Insurance Agency Idaho Falls ID

Vicki Brammer

Commercial lines CSR

Insurance Agency Idaho Falls ID

Vicki is our office manager. She has worked with our team from the very beginning. Vicki works hard to provide the best service to our clients.

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Melinda Dalton

Commercial lines CSR

Insurance Agency Idaho Falls ID

Melina has 13 years of experience in both personal and commercial lines insurance with both brokerage and captive agencies. At Castle Lake Insurance she has the lead role in our commercial lines department. She also is the contact on any claims questions or needs. Melina was born and raised in Idaho Falls, ID and still resides here with her husband and two darling little girls. She enjoys all that living in Idaho has to offer.

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Becky Fullmer

Commercial Lines CSR, Office Manager, Accounting

Insurance Agency Idaho Falls ID

Becky has worked for Castle Lake Insurance since May 2019. She is licensed to help in personal and commercial lines of insurance but her main focus is in our accounting department and as a Commercial Lines Customer Service Representative.

Outside of work, Becky is married and has 4 children and resides in Rigby, Idaho. In her spare time, she likes to plant lots of flowers in her yard as well as riding her horse with her family all over the mountains of Eastern Idaho. When it’s winter you’ll find her in front of a fire reading a book.

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Tera Mullins

Receptionist

Insurance Agency Idaho Falls ID

Bio coming soon...

Contact Tera